INFORMATION ABOUT ORDERS

📢 IMPORTANT: ORDER INFORMATION

📌 Figures Made to Order
All figures available in our store are made to order , with a preparation time of 4 to 6 weeks , unless otherwise indicated in the product description.

📌 Cancellations
Once the order has been placed and 24 hours have passed, it will not be possible to cancel or modify the order , since the production process begins immediately.

📌 Returns and Refunds
🔹 Due to the personalized and exclusive nature of our figures, we do not accept returns or refunds , except in cases of error on our part or duly justified damage in shipping.
🔹 If there is any problem with your order, please contact us as soon as possible and we will find the best solution.

📌 Estimated Production Time
⏳ The preparation time for custom figures is 4 to 6 weeks , guaranteeing quality and detail in each piece.
🚀 If a product has a different manufacturing time, we will specify it in the item description.

📌 Secure Shipping and Protection
📦 All shipments are made with secure packaging to protect the figures during transport.
📍 We'll ship your order to the address provided, so please make sure it's correct when you checkout.